Featured Case Study

Sunrun achieves a 50% call resolution rate

See how Sunrun transformed its customer experience and captured more business with Replicant.

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Testimonials

Achieves 50% call resolution rate

Stetson Wood,
Director of Engineering and Communications Domain Owner

Testimonials

Answering 20% more calls

Kim Wyszynski,
Director of Contact Center at Southwest Medical Imaging

Testimonials

900+ basis point improvement in satisfaction

Joe Russo,
Assistant Vice President at AAA The Auto Club Group

Testimonials

Over 125k calls resolved without agent intervention

Brien Mikell,
Director of Customer Engagement and Contact Center Operations

Testimonials

2x completion rate improvement vs. previous solution

Tanya Weigelt,
Associate Vice President at CAA

CASE STUDIES

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Saves $1.5M annually

No longer needs seasonal agents during tax season.

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We are doubling down on automation. If there was to be an economic downturn, we are prepared and would still be able to fulfill our responsibilities to our customers partly due to the ROI we've seen from Replicant.

Lisa Rivier,

Vice President, Road Service Operations, AAA NCNU

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