The Unified CONVERSATIONAL AI Platform

Automate your contact center while elevating your agents

Handle repetitive conversations with AI agents while coaching your human agents to focus on more meaningful work.

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Make time for more meaningful work

Our AI platform automates cumbersome QA and conversation workflows so your people can focus on what matters most.

Less time spent on

Agents

Repetitive, draining conversations that cause attrition

Endless call reviews

Leaders

Searching for insights in mountains of unstructured data

Customers

Long hold times and poor service

More time spent on

Agents

Engaging conversations requiring empathy and judgment

Coaching agents to boost performance

Leaders

Strategic decisions that drive real business value

Customers

Fast, consistent service that builds lasting loyalty

A unified platform for human and AI agents

QA 100% of your calls, unlock actionable insights, and automate routine customer conversations - all within a single Conversational AI platform.

Conversation Intelligence

Turn on the lights in your contact center with automated QA and AI-powered insights into every conversation.

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Conversation Automation

Deploy AI agents trained on 500M minutes of customer conversations to automate routine, high volume requests.

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PowerING THE BlENDED WORKFORCE

Intelligence + Automation: better together

With Conversation Automation and Intelligence in one platform, you gain a feedback loop where human and AI agents continuously help each other get better. The result? Faster resolutions, better service, and ever-increasing efficiency.

“With Replicant, we’ve unlocked a new level of visibility into what drives calls to our contact center. The platform’s insights have empowered us to identify patterns, improve processes, and implement AI automation where it matters most.”

Nigel Ponds,

Global Director of Workforce Management

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Delivery & Implementation

Expect excellence from day one

Our delivery team brings unrivaled enterprise expertise, drawing from hundreds of deployments
to ensure customer satisfaction from the start.

⁶⁵NPS

Scoring in the top 1% of software companies

²⁰⁰+

Successful
deployments

¹⁰⁰%

risk-free investment with our money back guarantee

CUSTOMER OUTCOMES

Results you can trust

Replicant helps teams save time and improve customer service. We've helped our customers save over half a billion minutes of agent time, allowing them to deliver faster, higher-quality support.