CONVERSATION AUTOMATION

AI agents designed for resolution, not escalation

Resolve up to 80% of conversations with AI agents that are easy to deploy, scale, and continuously improve.

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AI AGENTS

Automate calls
with advanced AI agents

Our AI agents understand context, respond naturally, and provide intelligent, conversational support that’s always improving. They automatically scale to meet demand, handling call volume spikes and seasonality without compromising quality.

Accurate

Our AI agents are powered by multiple, fine-tuned LLMs that emulate your best human agents, maximizing accuracy at every step of the conversation and delivering industry-leading resolution rates.

Human-like

Our voices deliver an experience that is virtually indistinguishable from human agents, ensuring a delightful caller interaction with minimal latency.

Multi-language

AI agents speak over 30 languages, so you can support your customers in their native tongue.

Safe & Secure

Our platform is built with proprietary AI guardrails that protect against AI vulnerabilities like harmful hallucination, inaccurate or unsafe responses, and prompt injection.

OMNICHANNEL AUTOMATION

Engage customers across every channel

Deliver a consistent customer experience across voice, chat, and SMS. Our platform ensures seamless communication, no matter the channel, so your customers feel heard and supported wherever they are.

Voice

Resolve customer calls quickly with AI-powered conversations that sound natural.

SMS

Automate your text support—send customers links and documents to fully resolve issues via SMS.

Chat

Go beyond basic chatbots with automation that can tackle more complex customer issues.

CONVERSATION BUILDER

Build workflows with ease

Our intuitive, no-code self-service builder tool enables customers to create, modify, and deploy AI agents. With proven use case templates and a drag-and-drop UI, you can quickly create experiences that adapt to your customers' needs.

INTEGRATIONS

Integrate with your existing tech stack

Whether it's your CCaaS, CRM, billing system, or IVR, our platform integrates with the tools you already use, reducing disruptions.

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ANALYTICS

Uncover insights to drive continuous improvement

Gain deep insights into every customer conversation. Our analytics dashboard provides real-time data to help you monitor performance, identify trends, and make better decisions while continuously enhancing your customers' experience.

Real-time

Get real-time insights into dispositions, CSAT, escalation reasons, and much more.

Actionable

Update conversations with point-and-click script editing and scale your best conversations to every customer.

Customizable

Our customizable dashboards allow you to tailor metrics and insights to your unique needs, so you can track what matters most to your business.

Delivery & Implementation

Expect excellence from day one

Our delivery team brings unparalleled expertise, drawing from hundreds of deployments to build customized AI agents and workflows that maximize resolution and customer satisfaction from the start.

NPS

Scoring in the top 1% of software companies

Successful
deployments

Risk-free investment with our money back guarantee

With Replicant, it’s not just about the solution itself, but about the partnership and their ability to strategize and see downstream with us.

Bill Hackett,

Vice President of Contact Centers
Strategy and Operations

Trusted by the enterprise

Replicant’s conversational AI platform adheres to GDPR, HIPAA, and PCI compliance standards, with high reliability infrastructure and built-in redundancy across services to manage spikes in call volume.

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