Replicant ROI Calculator

Call volume

Operation cost

Contact info

Results

Let’s start by identifying the monthly call volume of a typical use case or call flow that you want to automate:

Monthly call volume

Replicant customers see higher savings with monthly calls above 8,000.

Average handle time (AHT)

min

Replicant customers see higher savings with calls that take agents 3 or more minutes to resolve.

Now let’s calculate the total cost to operate these calls in your call center. Please select one cost assumption you are most confident in:

Assumptions

Please select one

Cost per call

Input the cost per phone call excluding other channel costs.

Cost per call AHT Optional

min

Use this field if your cost per call is for the entire contact center and you don’t know the cost per call for the use case

Annual agent salary

Agent salary $/hrs

Fully loaded agent salary including benefits.

% of time on the phone only

Typical agents spend between 40-60% of their time on the phone, which is three to five working hours a day.

You’re almost there! Let’s reveal your results.

First name

Last name

Phone number

Work email

Company name

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Replicant delivers a rapid return on investment for businesses by resolving customer service requests quickly and naturally using Contact Center Automation.

This ROI calculator is based on data from millions of conversations powered by Replicant for some of the world’s most trusted brands.

It is designed to provide an estimate of expected contact center savings when you automate customer support requests with our conversational AI.

Learn what your ROI might be with Replicant.