CALL ROUTING

Route callers accurately the first time, every time

Replace clunky IVRs with a conversational AI platform that intelligently routes callers to the right agent and provides full request details.

ReQUEST Demo

FEATURED CASE STUDY

NJ Transit

With Replicant, NJ Transit accurately routes callers using an intuitive AI agent that customers love.

⁶⁸%

Of callers with a 5/5 CSAT score

¹²k

Calls automated per week

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INDUSTRIES

Automated intelligent routing for every industry

Consumer Services

Prevent repeat transfers by accurately routing callers to sales, appointment scheduling, and customer service queues.

Healthcare

Get every patient to the department they need with the most accurate AI agent for healthcare.

Insurance

From claims to policy management to billing & payments, get your members to the right agent every time.

ReQUEST Demo

Trusted by the enterprise

Replicant’s conversational AI platform adheres to GDPR, HIPAA, and PCI compliance standards, with high reliability infrastructure and built-in redundancy across services to manage spikes in call volume.

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FEATURED TESTIMONIAL

Eliminate repeat transfers with 100% accurate AI routing

Say ‘Hello’ to the future. Have a conversation with our AI.

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