REPLICANT FOR FINANCIAL SERVICES
Give customers an experience worth investing in
From filing a claim to updating account information, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
FEATURED CASE STUDY
ECSI
ECSI reimagined its contact center by implementing AI to provide clients with a seamless solution to resolve their tax, payments and loan requests.
35k
Calls per month
6
Weeks to scale
View Case Study
PLATFORM CAPABILITIES
Automate dozens of high
volume interactions
Non-sufficient funds
Settlement in full
Pre-qualification intake
Welcome calls
Authentication and routing
General inquiries
Billing and payments
Check account balance
Account management
Request recent transactions
Authentication and routing
Payment extensions
Originations intake
Application status
Payments
Payment extensions
Payment plans
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Account management
PLATFORM CAPABILITIES
Everything you need to resolve
policyholder interactions
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FEATURED TESTIMONIAL
AI’s role in redefining financial services CX
