REPLICANT FOR TRANSPORTATION

Give every rider on-time customer service

From booking a ride to managing service disruptions, our conversational AI platform autonomously resolves up to 80% of customer service interactions.

FEATURED CASE STUDY

NJ Transit

NJ Transit uses conversational AI to provide instantaneous service for thousands of common transportation requests every week.

⁴/5

Average CSAT score

¹²k

Calls automated per week

View Case Study

PLATFORM CAPABILITIES

Automate dozens of high  volume interactions

Book a trip

Check ride status

Check card balance

Paratransit services

Authentication and routing

General inquiries

Trip management

Billing and payments

Account management

Outbound trip notifications

Authentication and routing

General inquiries

Authentication

Intelligent routing

New customer intake

General inquiries

Outbound reminders

Account management

Ready to accelerate your AI and automation journey?

PLATFORM CAPABILITIES

Everything you need to resolve  policyholder interactions

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FEATURED TESTIMONIAL

AI's role in keeping your customers on the go

Say ‘Hello’ to the future. Have a conversation with our AI.