Replicant vs. Amazon Lex
Replicant’s Amazon Lex alternative automates companies’ contact centers with superior AI.
Proven to outperform
Generic AI apps like Amazon Lex take months or years to deploy for the enterprise. We’re purpose built for quick deployment and better performance.
90%
12
8.0
50%
Replicant is a purpose-built platform using the latest in AI and automation. We fully resolve customer issues and autonomously improve with minimal intervention.
Replicant value
Why contact center leaders pick Replicant
Superior automated conversations
With latency times under 1 second and an inference accuracy rate over 96%, your customers won’t believe they’re talking to a machine.
Up and running in weeks
General purpose AI apps like Amazon Lex require an army of engineers and conversation designers. Replicant is purpose built for contact centers.
Actionable insights and reporting
Dashboards provide real-time visibility into customers’ reasons for contacting support, top performing conversation flows, and escalation issues.
With Replicant, it's not just about the solution itself, but about the partnership and their ability to strategize and see downstream with us.
Bill Hackett
Vice President of Contact Centers Strategy & Operations
See the Replicant difference for yourself
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