Replicant vs. Interactions
Replicant’s Interactions alternative has fully autonomous learning capabilities and delivers superior conversations. Replicant’s Interactions alternative has fully autonomous learning capabilities and delivers superior conversations.
Proven to outperform
Legacy platforms like Interactions rely on manual updates and outdated AI models, leading to higher abandonment rates, lower CSAT, and unhappy customers.
90%
12
8.0
50%
Replicant is a purpose-built platform using the latest in AI and automation. We fully resolve customer issues and autonomously improve with minimal intervention.
Replicant value
Why contact center leaders pick Replicant
Superior automated conversations
With latency times under 1 second and an inference accuracy rate over 96%, your customers won’t believe they’re talking to a machine.
Up and running in weeks
General purpose AI apps like Interactions require an army of engineers and conversation designers. Replicant is purpose built for contact centers.
Actionable insights and reporting
Dashboards provide real-time visibility into customers’ reasons for contacting support, top performing conversation flows, and escalation issues.
With Replicant, it's not just about the solution itself, but about the partnership and their ability to strategize and see downstream with us.
Bill Hackett
Vice President of Contact Centers Strategy & Operations
See the Replicant difference for yourself
Get Started
